Delivering a Smarter Approach to Omnichannel Self-service
Waterfield Technologies and Bright Pattern partner to deliver a comprehensive approach to application lifecycle management for Interactive Voice Response and omnichannel self-service solutions.
Tulsa, Oklahoma – October 09, 2018 – Waterfield Technologies, a leading enterprise software and professional services organization providing voice and mobile solutions that drive customer engagement, today announced a partnership with Bright Pattern, a leading provider of enterprise contact center software. The partnership will deliver an enriched customer experience through comprehensive omnichannel self-service technologies across all industries.