Opus Research ‘Vendors that Matter Series’

Tulsa, Oklahoma – April 21, 2020 –Waterfield Technologies (WTI), a leading enterprise software and professional services organization providing voice and conversational AI solutions that drive customer engagement, today launch with Opus Research, a report highlighting Waterfield Technologies as part of the ‘Vendors that Matter’ series.   This report examines the unique qualifications and agnostic approach of Waterfield Technologies in the market for delivering artificial intelligent (AI) solutions for the contact center.  Opus Research is a diversified advisory and analysis firm proving critical insight on software and services that support multimodal customer care.